Terms of Service
Welcome to 620. These Terms of Service ("Terms") govern your access to and use of the 620 analytics dashboard platform, website, and related services (collectively, the "Service") operated by 620 ("we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms.
Important: Please read these Terms carefully before using our Service. If you do not agree to these Terms, you may not access or use the Service.
Acceptance of Terms
By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you are using the Service on behalf of a business or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.
Description of Service
620 is an analytics dashboard platform designed for Salla e-commerce merchants. Our Service provides:
- Real-time analytics and performance metrics
- AI-powered insights and recommendations
- Sales, orders, and customer analytics
- Predictive analytics and forecasting
- Team collaboration features
- Customizable reports and dashboards
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time.
Account Registration
3.1 Account Creation
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
3.2 Account Security
You are responsible for all activities that occur under your account. We recommend enabling two-factor authentication for additional security.
3.3 Eligibility
You must be at least 16 years old to use the Service. By using the Service, you represent that you meet this age requirement.
Subscription and Payments
4.1 Subscription Plans
We offer various subscription plans with different features and pricing. Details of each plan are available on our pricing page.
4.2 Free Plan
We offer a Free plan with limited features to help you explore 620. You can upgrade to a paid plan at any time to access advanced features.
4.3 Billing
- Subscription fees are billed in advance on a monthly or annual basis
- All fees are non-refundable except as required by law
- We may change pricing with 30 days' notice
- You are responsible for all applicable taxes
4.4 Cancellation
You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of the current billing period.
User Responsibilities
You agree to:
- Use the Service only for lawful purposes
- Comply with all applicable laws and regulations
- Ensure your Salla store complies with Salla's terms of service
- Not share your account credentials with unauthorized users
- Not attempt to reverse engineer or compromise the Service
- Not use automated tools to access the Service without permission
Acceptable Use
You may not use the Service to:
Warning: Violation of these terms may result in immediate account termination.
Intellectual Property
7.1 Our Property
The Service, including its design, features, content, and underlying technology, is owned by 620 and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written consent.
7.2 Your Data
You retain ownership of your data. By using the Service, you grant us a limited license to use, process, and display your data solely to provide the Service.
7.3 Feedback
Any feedback, suggestions, or ideas you provide may be used by us without any obligation to you.
Third-Party Services
Our Service integrates with third-party services, including:
Salla
E-commerce platform providing store data
Payment Processors
Secure payment handling
AI Providers
Powering analytics and insights
Your use of third-party services is subject to their respective terms and policies.
Data and Privacy
Your privacy is important to us. Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.
By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
Service Availability
10.1 Uptime
We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control.
10.2 Modifications
We may modify, update, or discontinue features of the Service at any time. We will provide reasonable notice for material changes that negatively affect your use.
10.3 Support
Support availability varies by subscription plan. Details are available on our pricing page.
Limitation of Liability
Important Notice
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 620 SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
Our total liability for any claims under these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless 620 and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit through the Service
Termination
13.1 By You
You may terminate your account at any time through your account settings or by contacting support.
13.2 By Us
We may suspend or terminate your access immediately, without prior notice, if:
- You breach these Terms
- Your payment method fails
- We are required to do so by law
- We cease to offer the Service
13.3 Effect of Termination
Upon termination, your right to use the Service will immediately cease. We may delete your data within 30 days of termination, unless retention is required by law.
Dispute Resolution
14.1 Informal Resolution
Before initiating formal proceedings, you agree to contact us at legal@620.ai to attempt to resolve any dispute informally.
14.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of law provisions.
14.3 Jurisdiction
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.
General Provisions
Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and 620 regarding the Service.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.
Assignment
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights at any time without notice.
Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms and changing the "Last updated" date.
Contact Information
If you have questions about these Terms, please contact us:
By using 620, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.