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01Information We Collect02How We Use Your Information03Information Sharing04Data Security05Third-Party Services06Your Rights07Cookies and Tracking08Data Retention09Children's Privacy10International Transfers11Changes to This Policy12Contact Us
Legal Document

Privacy Policy

Last updated: December 8, 2024

At 620 ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Salla analytics dashboard platform and related services (collectively, the "Service").

01

Information We Collect

1.1 Information You Provide

Account Information:Name, email address, and password when you create an account
Profile Information:Business name, contact details, and preferences
Payment Information:Billing details for subscription services (processed by secure third-party providers)
Communications:Messages you send to our support team

1.2 Information from Salla

When you connect your Salla store to our Service, we access:

  • Store analytics and performance metrics
  • Order and sales data
  • Customer statistics (aggregated, not individual customer data)
  • Product information and inventory data
  • Store settings and configuration

1.3 Automatically Collected Information

Device Info

Browser type, OS, device identifiers

Usage Data

Pages visited, features used, time spent

Log Data

IP address, access times, referring URLs

02

How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send administrative notifications and updates
Respond to your comments and support requests
Generate AI-powered recommendations
Monitor and analyze usage patterns
Detect and address security threats
Comply with legal obligations
03

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers

Third-party companies that help us operate our Service (hosting, analytics, email delivery, payment processing).

Legal Requirements

When required by law, legal process, or to protect our rights, privacy, safety, or property.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred.

With Your Consent

We may share information with third parties when you give us explicit consent to do so.

04

Data Security

We implement industry-standard security measures to protect your information:

Encryption of data in transit (TLS/SSL) and at rest
Secure authentication with two-factor authentication
Regular security audits and vulnerability assessments
Access controls limiting employee access
Secure cloud infrastructure with leading providers

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

05

Third-Party Services

Our Service integrates with and uses the following third-party services:

Salla

E-commerce platform integration

Privacy Policy

Vercel

Hosting and deployment

Privacy Policy

Google Analytics

Usage analytics

Privacy Policy

Resend

Email delivery

Privacy Policy

OpenAI

AI-powered features

Privacy Policy
06

Your Rights

Depending on your location, you may have the following rights:

Access

Request a copy of the personal data we hold about you

Correction

Request correction of inaccurate or incomplete data

Deletion

Request deletion of your personal data

Portability

Request transfer of your data to another service

Objection

Object to certain processing of your data

Withdrawal

Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@620.ai.

07

Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use our Service
  • Improve our Service based on usage patterns

Types of Cookies We Use

Essential

Required for the Service to function properly

Functional

Remember your preferences and settings

Analytics

Help us understand how you use our Service

08

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

09

Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@620.ai.

10

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy

privacy@620.ai

Support

support@620.ai

This Privacy Policy is part of our Terms of Service. By using 620, you agree to both documents.

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Legal

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  • Terms of Service

Contact

  • legal@620.ai
  • support@620.ai

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Compliant with Saudi Data Protection Laws